Terms of Service

By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is a business tool intended for professional use. By using it, you confirm that you are at least 18 years old, that you are using the Service for purposes related to your trade, business, or profession (not as a consumer for personal or household use), and that you have read and accepted these Terms.

If you use the Service on behalf of an organization, you confirm that you are authorized to bind that organization to these Terms, and “you” means both you and that organization.

Clarion is a government-relations and public-affairs intelligence platform. It aggregates information from public sources — such as legislatures, lobbying registries, tender portals, and government gazettes — and lets you track topics, organize your work, search, and use an AI assistant to surface and summarize that information.

We are always improving the Service. We may add, change, or remove features, and we may set or adjust reasonable usage limits. We will not make material reductions to a paid feature you are actively relying on without notice.

You need an account to use most of the Service. You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that happens under your account and any accounts you create for your team.

Each set of credentials is for one named user; do not share a single login among multiple people. You are responsible for your authorized users’ compliance with these Terms.

Tell us promptly at hello@withclarion.com if you believe your account has been accessed without authorization or your credentials have been compromised.

Paid plans are billed in advance on a month-to-month basis at the prices published on our pricing page, in Canadian dollars, plus applicable taxes. Payments are processed by our payment provider, Stripe; we do not store full card details ourselves.

Subscriptions renew automatically at the start of each billing period using your saved payment method, until you cancel.

You can cancel at any time from your account. Cancellation stops the next renewal; your paid access continues to the end of the current paid period, and we do not provide prorated refunds for a partial period unless the law requires it or we agree otherwise in writing.

We may change prices or plans. We will give you reasonable advance notice of a price change for your plan, and the change takes effect at your next renewal — so you can review it and cancel first if you do not agree.

If a payment fails, we may retry it and may suspend access until the amount owing is paid.

Subject to these Terms and your payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription.

This is a right to use a hosted service, not a sale of software. We reserve all rights not expressly granted to you.

You agree not to, and not to permit anyone to:

· reverse-engineer, decompile, or attempt to derive the source code or underlying structure of the Service, except to the extent that this restriction is prohibited by applicable law;

· scrape, crawl, or bulk-export data from the Service beyond ordinary use of its features, or use automated means to extract the underlying data feed;

· resell, redistribute, or commercially exploit the Service or its data, or make it available to anyone other than your authorized users;

· probe, bypass, or interfere with the security or integrity of the Service, or access it other than through the interfaces we provide;

· use the Service to break the law, infringe someone’s rights, or violate the terms or access conditions of any source we draw from.

We may set reasonable technical limits to protect the Service, and we may investigate and act on suspected violations.

We (and our licensors) own the Service — including the platform, software, design, the Clarion name and brand, and the way we organize, enrich, and present information. Nothing in these Terms transfers that ownership to you.

You own the content you create in the Service — your topics, clients, notes, and questions (your “Content”). You grant us a limited, worldwide, non-exclusive licence to host, store, process, and display your Content solely to operate and provide the Service to you, and as described in section 8.

If you send us feedback or suggestions, we may use them to improve the Service without obligation to you, and you grant us a perpetual, royalty-free licence to do so. We will not identify you as the source without your permission.

The public-source records surfaced through the Service remain subject to the rights and licences of their original publishers; your right to use them is limited to your use of the Service under these Terms.

We do not sell your data, and we do not use your workspace content — your topics, clients, notes, and questions — to train Clarion’s own models.

Some features, including the AI assistant and AI-generated summaries, are produced using Anthropic’s commercial API. Under Anthropic’s commercial terms, the inputs and outputs you submit through that API are not used to train Anthropic’s models.

The Service also uses other third-party providers — for example for hosting, authentication, payments, search, and email — and processing may occur outside Canada, including in the United States. We engage these providers to operate the Service and remain accountable for the personal information we hand to them. Where applicable, our Privacy Policy describes these providers and your privacy rights in more detail.

The Service aggregates information from many public sources. Those sources can contain errors, omissions, or delays, and our processing of them — including matching, grading, and AI summaries — can introduce its own inaccuracies.

Information in the Service is provided for general informational purposes. It is not a complete or authoritative record. Before you act, file, or rely on anything material, verify it against the primary source.

The AI assistant, summaries, forecasts, and similar outputs are informational tools to help you find and digest information faster. They can be incomplete or wrong.

They are not legal advice, lobbying-compliance advice, investment advice, or any other kind of professional advice, and they are not a substitute for your own judgment or a qualified professional. You are responsible for any decision you make and for meeting your own compliance obligations.

The Service is provided on an “as is” and “as available” basis. We do not promise that it will be uninterrupted, error-free, or available at any particular level, and self-serve plans do not include a service-level agreement or uptime guarantee.

To the fullest extent permitted by law, we disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some of these protections cannot be excluded under applicable law; where that is the case, this section applies to the extent permitted.

To the fullest extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to these Terms or the Service, even if advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law.

You will defend, indemnify, and hold us harmless from third-party claims, and from the resulting losses, damages, and reasonable legal costs, to the extent they arise from your Content, your use of the Service in breach of these Terms, your breach of the acceptable-use section, or your violation of law or of a third party’s rights.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms (including the acceptable-use section) or fail to pay, where reasonable after notice and an opportunity to fix the problem, or immediately where the breach is serious or required to protect the Service or others.

For a period of thirty (30) days after termination, we will, on your request, make your Content available for export in a reasonable format. After that window, we may delete your Content in the ordinary course, subject to any retention the law requires and to backups that age out over time.

Sections that by their nature should survive — including ownership, the data-and-AI commitments, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

We may update these Terms from time to time. If a change is material, we will give reasonable notice — for example by email or a notice in the Service — before it takes effect. Your continued use of the Service after a change takes effect means you accept the updated Terms. We will always show the effective date at the top of this page.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. You and we agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute arising out of or relating to these Terms or the Service.

If you have questions about these Terms, contact Clarion at hello@withclarion.com.